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The NHS across County Durham and the Tees Valley are making changes to the way you can order your repeat prescription.

Your community pharmacy will no longer be able to order your repeat medication, but you will be able to order your repeat medication directly with the practice, using the repeat ordering slip or online.

There is nothing to worry about - you will still receive the medication that you need.

If you order your repeat prescription directly from the GP practice this change will not affect you.

These changes will take effect from Monday 2nd September 2019.

Please ensure you order your repeat prescriptions when you have about 7 days of medication left and only order the medicines you need.

If you still want your community pharmacy to collect and deliver your prescription, please ensure you inform your chosen pharmacy.

closed_signWhen We Are Closed

Extended GP Access

From 29th August 2017 patients will be able to pre-book appointments for clinics at a surgery within the Durham locality when we are closed.  Appointments are available between 6.30pm - 9.00pm weekday evenings and also Saturday and Sunday mornings.  To pre-book an appointment please contact reception or ring 111 if it is out of surgery hours.

The extended hours service will continue to operate over the Christmas period.

The urgent care centre still operate as usual and you can also access their services by ringing 111. This service is available for patients with conditions which cannot wait to be assessed when the practice re-opens and there are no pre-bookable appointments available as above.

The out-of-hours period is:

  • Weekdays -  6pm to 8.30am;
  • Weekends - 6pm Friday to 8.30am Monday;
  • Bank Holiday – 6pm the night before to 8.30am the morning after.

To access the out-of-hours service dial 111 – this is a freephone number.

The out-of-hours service can only be accessed by telephone.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website