Welcome to Cheveley Park Medical Centre!
The doctors and staff at Cheveley Park Medical Centre in Durham are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
Patient Survey 2016
Patient Survey is now live and if you wish to complete this then please click on the link below.
IMPORTANT INFORMATION FOR ALL PATIENTS
North Durham Clinical Commissioning Group have arranged for all practice staff to receive a half day training every month.
This will occur on the 3rd Thursday of each month.
As a result, the surgery will be closed from 12 noon for training on the 2016 dates below:
Thursday 16th June 2016
Thursday 21st July 2016
Thursday 18th August 2016
Thursday 20th October 2016
Thursday 17th November 2016
Thursday 15th December 2016 - closed 12 - 2.30pm only
If you require a doctor urgently whilst the surgery is closed, please ring 111 for the urgent care centre.
PATIENT PARTICIPATION GROUP MEETING
The next meeting of the patient participation group will be held in February 2017 - date to be confirmed.
All patients are welcome to attend.
CONFIDENTIALITY OF MEDICAL RECORDS
As a practice we will hold your medical records confidentially and securely. However, to ensure that all NHS GP services operate to the recommended standards, various bodies exist to regulate and oversee our activity. These include the Care Quality Commission, NHS England and the professional regulators, such as the General Medical Council. These organisations may need to access patient data to fulfil their regulatory role and we are obliged to cooperate with their inquiries.
PATIENT ONLINE ACCESS
You are now able to order repeat prescriptions and book and cancel appointments via this website. If you do not have a password, please contact the surgery to find out what you need to do to register for these services.
You can also view certain aspects of your medical records online. Online access to medical records will enable you to view your medications, allergies and allergic reactions and also immunisations. For access you will need to register by completing a form and bringing in photo ID. If you don't already have a password for other online services you will be given one.
Please note: staff can refuse or withdraw access if they have any concerns.
We are a teaching practice and we can have up to three junior doctors attached to our practice at any time. These trainees stay with us for a period of 4-6 months.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.
Patient Survey / Friends & Family Test
Thank you to everyone who completed a patient questionnaire. You can view the results on this website, via the link.
The Friends and Family Test went live in the practice on 1st December. Please complete a form to have your say, either in the surgery on via the online link above.
TELEPHONE LINE - NON-URGENT CALLS
From 16th March 2015, the surgery phone line WILL NOT be answered between 12.30pm and 1.30pm Monday to Friday. If you need to make an appoitment or need non-urgent advice, please ring before 12.30pm or after 1.30pm. If you must speak to a doctor URGENTLY during this period you will be given an emergency mobile phone number to ring. Could we ask that this is used appropriately and that all non-urgent calls are made during phone line availability hours. Please note that you cannot leave a message on the emergency phone number.
Thank you for your co-operation
FOR ONLINE PRESCRIPTIONS OR TO BOOK AN APPOINTMENT, PLEASE CLICK ON THE APPROPRIATE LINK BELOW:
PLEASE REPORT ANY FAULTS WITH THE LINKS BELOW TO THE PRACTICE AS SOON AS POSSIBLE. THANK YOU
(Site updated 13/12/2016)